SUPPORT Your Every Step


As a REFRESH franchisee, you’re joining an experienced family of entrepreneurs who are passionate about helping each other grow. This supportive network will provide you with resources, guidance, and insight to ensure you have the best possible start in franchising. With a wealth of experience already behind our brand, you can take advantage of the tried and tested practices that have helped other franchisees find success. Our collective knowledge creates a powerful foundation on which you can build your own business. This is an opportunity to learn from the best and take advantage of our collective expertise for long-term success. 

Our corporate support team is here to help you every step of the way. Our experts in Akron, Ohio are available to provide support and assistance in every aspect of your business – from marketing and accounting to sales, IT, human resources, and compliance. From the moment you sign your agreement, our field support & training team is ready to provide guidance. We are eager to answer any questions you might have and provide all the resources necessary for you to succeed as a franchisee.

By leveraging the experience and knowledge of our corporate support team, you can access all the tools you need to drive your business forward. We’re here to ensure you have the support you require and make your dream of owning a successful franchise come true. 

The Akron Support Center team continues to work closely with its franchisee partners beyond initial training and your customers to keep REFRESH  highly competitive and to continue its upward growth trend. This dedication is paying off as shown by REFRESH® ’s multiple appearances on Inc.’s top 5000 rankings.


Revolutionizing THE Service Industry through Innovation

We are constantly striving to create an even better and more efficient experience for our customers. Our REFRESH Operating System (ROS) offers additional innovation and technology that helps us deliver an exceptional level of service. It is intuitive, user-friendly, and ensures accuracy when creating customer estimates and booking services. 

Paired with our innovative REFRESH University course library for Franchisees, we are able to provide customers & Franchisees with a seamless experience from start to finish. We have worked hard to integrate all necessary processes into one platform so that users can quickly access the information they need without having to switch between tabs or programs. 

With REFRESH‘s dedication to growth, innovation, and technology in the industry, we ensure that customers’ needs are met with ease, accuracy, and efficiency. We are committed to providing the best customer experience possible and will continue to research and invest in the most innovative technologies available. 


At REFRESH®, we’re committed to delivering an exceptional customer experience. Our multichannel communications options – including telephone, online, text, and chat – allow customers to get in touch with our Customer Service Representatives whenever is convenient for them. Plus, through our proprietary customer portal ROS® they can manage their service details quickly and easily. We strive constantly to make sure that the customer journey is as smooth and stress-free as possible. With REFRESH®, you’re guaranteed a top-quality experience every time! 


At REFRESH we are committed to providing our customers with the most up-to-date and comprehensive services. Our refinishing service is an affordable, alternative maintenance option that has been a hit with our customers. In addition, we also offer dryer vent cleaning to help keep your premises safe and clean. We continue to strive for excellence in all of our offerings so that we can provide you with the right solutions at the right time. With REFRESH, you can be sure that your renovation and cleaning needs will be taken care of quickly and effectively which is why our customers keep coming back!refinish


At REFRESH®, we hold our franchisees in the highest regard and are committed to creating a strong, collaborative relationship with each and every one. We believe that this alliance is essential for success, both for individual franchises and for the entire system as a whole. To ensure ongoing prosperity, we provide all franchisees with support from our senior management team who are dedicated to taking the company forward. Additionally, we extend significant savings on marketing costs to enable all franchisees to reach their goals. With REFRESH® at your side, you can be sure of achieving long-term success!

We are proud to have earned a spot in the Inc 5000 rankings for two consecutive years and we remain committed to delivering high-quality services that meet and exceed our client’s expectations. Our commitment is reflected in not only our rankings but also in the positive, working relationships we build with our Franchisees. At REFRESH®, we understand the importance of collaboration and communication – it’s what has brought us success over the years and continues to propel us forward today. We strive to create innovative solutions so you can realize your business goals quickly and efficiently. With an experienced team who can provide technical expertise, strategic advice, and on-time delivery, REFRESH® is here to help you reach new heights! 


At REFRESH®, we understand the importance of training and education for franchisees and their teams. That’s why we’ve developed a variety of programs to make sure our franchisees have the best learning experiences possible. From in-person classroom-style training to online courses through REFRESH UNIVERSITY® and real-time webinars, there’s something for everyone. Plus, these events provide a great opportunity to hear from successful peers within the system – an invaluable source of knowledge! With all these opportunities, REFRESH® is committed to helping you grow your business and reach your goals. You can trust us to support you every step of the way.

You’ll also have access to our dedicated network of corporate professionals who can assist in any area of the business – from sales and marketing to accounting and bookkeeping, human resources, and IT. We believe that having knowledgeable partners like this is integral to the success of a franchisee’s business. With their help and guidance, you can make sure that all aspects of your operation are taken care of. 


Awards at Refresh


Our corporate office is staffed with subject matter experts who provide support in all areas of the business. Whether you need help with operations, training, HR, accounting, marketing, sales, IT, or national accounts – we’ve got you covered! Don’t worry if you don’t know how to use QuickBooks or certain sales processes – our experts will give you all the expertise and guidance needed to be successful in your franchise. So no matter what challenge comes up – rest assured that we’ll be here to help you along every step of the way. We want to make sure that our franchise network is always functioning at its best!


"Most amazing company to work with so professional, polite, and quick response. I definitely love the positive vibe we got from them and the job was just as outstanding."