CUSTOM TECHNOLOGY
DESIGNED TO HELP YOU SUCCEED

OUR TECHNOLOGY PACKAGES

At REFRESH, problem-solving is at the heart of what we do. We recognized that our industry was in need of an efficient solution to optimize growth, so we created ROS – our custom operating system. This incredible tool streamlines workflow and scheduling, saving franchisees precious time and energy. As a REFRESH® Franchisee, you will have exclusive access to this powerful and EXCLUSIVE resource, helping your business reach new heights!

REFRESH UNIVERSITY makes problem-solving easy. Our learning management system is reliable, fast, and stable – helping you stay within your budget and timeline for onboarding and training new team members. With REFRESH UNIVERSITY, Franchisees can track, administer and report on their training initiatives as well as create, import, and deliver content to their organization quickly and effectively. Our platform gives you the power to problem-solve with ease – so you can focus on what matters most: growing your business.

SYSTEMS DESIGNED FOR YOUR SUCCESS

REFRESH UNIVERSITY

CAPABILITIES

✓ Training transcripts for all team members
✓ Host training courses
✓ Interactive video content
✓ Host Live virtual events or training
✓ Internal Social Media with individual profiles and groups (Like Facebook)
✓ Media Library for documents (Manuals, checklists, contract examples and other documentation)
✓ Control training workflows (Access to courses, checklists, permission groups)

REFRESH UNIVERSITY

BENEFITS TO FRANCHISEE

✓ Pre outlined interactive training courses for staff and yourself
✓ Track staff certifications and training progress
✓ Network with other REFRESH Brand Franchisees
✓ Build a company culture
✓ Stay informed on franchise improvements
✓ Access information & materials quickly

REFRESH UNIVERSITY

How it's unique to REFRESH®

REFRESH UNIVERSITY is the problem-solving resource you never knew you needed! We have created this custom online platform to make your team’s training process easier and more efficient. Our interactive video courses are designed to keep all learners engaged, so everyone can retain what they learn. Enhance the culture inside your company with the social media functions of Refresh University and enjoy regular ongoing training seminars that will help boost productivity. Stop struggling through complicated pdf manuals and discover everything you need to know about your Refresh business in one convenient place – Refresh University! Get seamless problem-solving, improved customer relations, and increased retention rates – with Refresh University.

Training for your whole team

This intuitive platform is perfect for Refresh Franchise Owners, Customers, and technicians alike. You’ll have access to specialized courses designed specifically to help you get the most out of the Refresh Operating System. Get step-by-step instructions on using this revolutionary system created to manage all day-to-day operational needs throughout your business. Improve coordination between the Refresh Service Center, Franchise Owners, customers, and HQ while easily tracking technician activities – through Refresh University!

SYSTEMS DESIGNED FOR YOUR SUCCESS

REFRESH OPERATING SYSTEM

REFRESH OPERATING SYSTEM (ROS)

CAPABILITIES

✓ Core software – all things operational
✓ Tracks Important service metrics
✓ Distributes jobs to technicians
✓ Job & estimate scheduling
✓ Project creation to simplify turns for PM customers
✓ Customer portals
✓ Tracks job progress
✓ Estimating work
✓ Accounts Receivable oversight
✓ Invoicing and billing functions
✓ Customer list management
✓ Marketing Campaign tracking
✓ Payroll Tracking (Time or commission structures)
✓ Mobile website for technicians & managers

REFRESH OPERATING SYSTEM (ROS)

BENEFITS TO FRANCHISEE

✓ Efficiency savings in operations
✓ Crucial key performance (KPI’s) data on daily operations
✓ Unique advantages to property management clients
✓ Tracks payroll and technicians
✓ Custom built to accommodate property management
✓ Allows shared scheduling between franchisee’s through our Service Center
✓ Helps Franchisee manage all aspects of business from one place

REFRESH OPERATING SYSTEM (ROS)

HOW IT'S UNIQUE TO REFRESH®

The Refresh Operating System is problem-solving at its best. It provides one central platform that coordinates and streamlines the daily operations of your business. This system was designed to empower Franchise Owners, Service Centers, and Customers with an easy-to-use solution for managing their day-to-day operations. Not only does it track technicians’ activities, but it also provides valuable insights into how you can maximize efficiency throughout your business. Thanks to the Refresh Operating System, scheduling and billing processes are now simpler than ever before – making it easier to connect with HQ and get things done faster. So what are you waiting for? Upgrade today and become a problem solver extraordinaire!

With customer satisfaction always a priority, the Refresh Operating System helps you take your customer service to the next level. Get a head-start on success and start taking advantage of this revolutionary system today!

 5/5

"Great service. From the phone call to the work that is done everything is AMAZING. We use them all the time for tub glazing and it comes out great everytime. Stephanie is my favorite. She's so kind and she makes sure that you are taken care of. Definitely top notch customer service."

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ABOUT US

RESOURCES

OUR TECHNOLOGY PACKAGES

SYSTEMS DESIGNED FOR YOUR SUCCESS

REFRESH UNIVERSITY

REFRESH UNIVERSITY

CAPABILITIES

REFRESH UNIVERSITY

BENEFITS TO FRANCHISEE

REFRESH UNIVERSITY

How it's unique to REFRESH®

Training for your whole team

SYSTEMS DESIGNED FOR YOUR SUCCESS

REFRESH OPERATING SYSTEM

REFRESH OPERATING SYSTEM (ROS)

CAPABILITIES

REFRESH OPERATING SYSTEM (ROS)

BENEFITS TO FRANCHISEE

REFRESH OPERATING SYSTEM (ROS)

HOW IT'S UNIQUE TO REFRESH®

"Great service. From the phone call to the work that is done everything is AMAZING. We use them all the time for tub glazing and it comes out great everytime. Stephanie is my favorite. She's so kind and she makes sure that you are taken care of. Definitely top notch customer service."

BRITTNY BELINSKI - CUSTOMER

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