THE PROCESS OF
BECOMING A FRANCHISEE

TIMELINE FOR STARTING A FRANCHISE

Becoming part of the REFRESH family is an exciting and rewarding prospect, so if you’ve been considering franchising with us, we’d love to have you on board. When you buy a franchise, the process is streamlined for you unlike having to figure out your own steps with a startup business. While the entire process usually takes between 4-6 weeks to complete, please keep in mind that there are a few factors that might affect this timeline – such as your chosen financial institution and the speed at which they can process lending applications – so it could take up to 2-3 months before you’re fully set up. However, as always, we will be here every step of the way to ensure your journey is as smooth as possible! 

1-3 DAYS
STEP 1: PRE-QUALIFICATION

At the start of the process, we discuss your familiarity with REFRESH® and why you are interested in a franchise opportunity. We cover key milestones during the process as well as what it means to be part of REFRESH®'s family of franchises. Additionally, we explain our financial qualification requirements and how you can finance this business opportunity. Throughout this pre-qualification phase, it is essential that you have an understanding of what's involved so that you can make an informed decision about whether or not a REFRESH® franchise is right for you. After your initial call with our Franchise Sales team, we’ll schedule additional calls with you. 

7-14 DAYS
STEP 2: DISCOVERY & LEARNING PROCESS

Program Review & Qualification: During this phase of the program, we perform a comprehensive review of our operations, long-term support infrastructure, and training program. You will get to meet REFRESH's founder and some of our subject-matter experts from departments such as Marketing or Safety. You will also be able to explore all the benefits that come with being part of our franchise network: from the support processes and training materials to the specific organizational dynamics behind our team-driven model. We take pride in offering tailored advice and guidance to help you succeed. 

This is your chance to discover why becoming a REFRESH Franchisee can be so rewarding! Trust us when we say that if you are looking for a business opportunity, there is no better choice than joining forces with us.  Let us help you create a sustainable, profitable business and pave the way toward your own successful future!

14–30 DAYS
STEP 3: REFRESH ECONOMICS & FDD

Our team of experienced professionals will review the Franchise Disclosure Document in detail and cover all aspects related to the financial side of owning a REFRESH® franchise. We'll explain the initial expenses, such as start-up costs, that you must consider before investing in our business and highlight any other investment requirements. By the end of this session, you should have a comprehensive understanding of how to make an informed decision when considering a REFRESH® franchise opportunity. 

 

We invite you to join us for a thorough overview of the economic side of owning a REFRESH® franchise. Our experts are here to answer any questions you have and provide comprehensive information to help equip you with the knowledge that is necessary to make a sound investment decision.  We typically give you a full two weeks to review the document and write down any questions you might have. A follow-up phone call is then scheduled to go through your questions in detail. We look forward to welcoming you into our franchise family!  Contact us today for more information or to get started.

7–10 DAYS
STEP 4: APPLICATION, & ACCEPTANCE

We have an application process in which you’ll provide us with detailed information regarding your background, experience, financial situation, and plans for the future. This helps us understand your vision for a REFRESH franchise and how it fits into your five-year plan. From there, we can start to discuss the potential types of ownership and diversification opportunities available to you. 

At REFRESH, we’re committed to helping you make an informed decision that is based on knowledge and understanding. That’s why it’s so important for us to provide a transparent process with clear communication throughout. Our goal is for you to have all the facts in order to make the best business decisions possible when investing in a REFRESH franchise. 

2-3 DAYS
STEP 5: CONFIRMATION DAY

On Discovery & Confirmation Day, you'll meet the team that will bring your carefully laid plans to life. Our expertise in the service industry has been honed for years and we are eager to apply it towards helping you fulfill your business goals. Together, with our guidance and support, you'll learn how to deliver on these aspirations while providing meaningful service to others. This crucial step can be taken at any point during this journey, depending on what works best for you. 

30–60 DAYS
STEP 6: PLANNING

Business Planning: Business Planning is an essential part of the REFRESH® system. We provide our clients with business planning, guidance and support, including geographic information and maps for planning and market assessment. During this lengthy process, we ensure that multiple team members are involved in the conversations to help refine your business plan. Our goal is to work together with you to develop a clear vision for your future success within the REFRESH® system. 

We offer support in five key areas: developing strategies and goals, organizing resources and management structures, setting pricing strategies, creating a product or service portfolio, and constructing financial plans. Through these steps, we will guide you through crafting an effective business plan that takes into account all necessary factors contributing to your success.  Together we will work to create a roadmap for a bright future.

30–90 DAYS
STEP 7: AWARDING & GRAND OPENING

Welcome to the REFRESH® team! You are now on your way to achieving success and getting your business off the ground. Here, you will be guided by our operational experts who will help you implement your business plan and provide you with the necessary training to become an exceptional business owner. We're here to ensure you have all the support and resources needed to succeed. Get ready for an exciting journey ahead! 

We look forward to seeing all that you can accomplish with us! Let's get started!

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"Amazing work! This company is awesome!"

ANONYMOUS - CUSTOMER