New Franchisee Training

Join a Thriving Opportunity
with a Proven System

THE REFRESH PROCESS FOR TRAINING NEW FRANCHISEES

Top-Notch Training – Refresh offers a top-level training program that COMBINes CLASSROOM INSTRUCTION, IN-FIELD OPERATIONAL SUPPORT, AND HANDS-ON TECHNICAL TRAINING into an all-inclusive experience.

Everyone is looking for the most successful low cost franchises & REFRESH® is the perfect choice when it comes to investing in a franchise. With our dedicated support teams and training program, you’ll have everything you need to get your business up and running – detailed plans for service equipment, operations, staffing, and more. Our Akron Support Center team will be available every step of the way to offer guidance and advice so that you can reach all your goals with confidence. We are committed to helping make sure that your franchise experience is successful. With REFRESH®, success is within reach!

WHAT IS THE TRAINING PROCESS?

TOP-NOTCH TRAINING WITH REFRESH

At REFRESH, we are dedicated to ensuring your business reaches its full potential. Our First Phase process will ensure you are ready for an exemplary launch. This phase covers a wide range of topics to help set your franchise up for success, such as creating checklists and bottlenecks charts, reviewing items to purchase, and building an organizational chart and project plans. With our guidance and commitment to excellence, we guarantee satisfaction with our services. We strive for higher standards than the competition and believe in our proven model that guarantees results. Let us be the partner you can count on to make sure your franchise is off to a flying start!

CONFIDENTIAL OPERATIONS MANUAL

A REFRESH franchise business is a great opportunity to be your own boss while enjoying the security that comes with being part of a well-established brand. The Confidential Operations Manual found in every franchise provides all the guidance needed to make sure you have the knowledge and resources necessary to carry out successful operations. It outlines the company’s standards and procedures, quality control guidelines, reporting forms, human resource policies, and job descriptions. In addition, it also details emergency response processes for any unforeseen situations that may arise. With this comprehensive manual as your trusted guide, you can confidently start conducting business with peace of mind that you are meeting or exceeding expectations set forth by REFRESH‘s mission statement and corporate values.

MARKETING TRAINING & ASSISTANCE

REFRESH‘s team of experts are committed to helping businesses excel. Our operations consultation, refresher training programs, and remote support services help business owners ensure their companies are performing at peak levels. We provide periodic field visits that assess performance and give feedback on how to further improve operations. Our on-demand support provides quick solutions for day-to-day challenges, allowing businesses to stay focused on long-term success. Let REFRESH be your partner in pursuing excellence!

REFRESH ONGOING SUPPORT FOR FRANCHISEES

At REFRESH, we believe that the most successful franchises are those whose marketing campaigns reach the widest possible audience. That’s why we provide our franchise owners with comprehensive online and in-community exposure, as well as a range of marketing materials and resources to help them promote their business efficiently and effectively. Our solutions include fully optimized company websites, vehicle wrap guidelines, trade name rights, service marks, and trademark licensing – all designed to give your franchise the edge it needs to stand out from the competition. We understand that local markets can differ significantly – which is why our experts are always on hand to advise you on any initial or ongoing campaigns within your specific territory. With REFRESH‘s support behind you, success is only a few steps away!

TYPES OF ONBOARDING TRAINING PROGRAMS

FRANCHISE ESSENTIALS

PRETRAINING

Our New Franchisee Training Class is designed to ensure that you have the best possible launch into your role with us. You'll gain an in-depth understanding of our business, enabling you to make informed decisions and create effective strategies. With a comprehensive curriculum and expert trainers, we're confident that you can become a successful part of our team. We will equip you with all the tools and knowledge needed to maximize your potential as a franchisee — setting yourself up for success right from the start!

During Franchise Essentials, franchisees will be thoroughly guided through the processes and procedures involved in owning and running a REFRESH® franchise. Our corporate subject matter expert teams are on hand to answer any questions you may have and ensure that everything is understood.

You’ll get an invaluable education in how each area of the business affects the franchise as a whole. This includes topics such as marketing, accounting, sales, operations, human resources, recruiting, and training - plus many more. By the end of these workshops, you’ll leave feeling fully equipped to run your own successful REFRESH® franchise.

PHASE ONE

PHASE 1: Get ready for an immersive experience! At REFRESH®, we want to make sure you're fully equipped with the knowledge and skills needed to take on the daily operations of your franchise. Over the course of 10 days, our Akron HQ will be home to your comprehensive training journey. You'll receive one-on-one guidance from members of our Field Training Team who are experts in their field—allowing you to ask questions and gain insights into what it takes to manage a successful franchise.

Our program is designed with your success in mind, covering all the key aspects that constitute a first year as a franchisee. Whether it's understanding business fundamentals or learning how to market efficiently—we've got you covered every step of the way.

PHASE TWO

PHASE 2:

Once you’re ready to open, it's time for our Field Training Team to provide you with hands-on support and training. We'll be at your location for 5 days, ensuring that any questions are answered providing on-the-job training so that all work you do is of the highest quality, so you can provide services that will be in high demand. During this time, we'll also make sure that your operations run as smoothly as possible - from the call center to the operating system to the technicians. And don't forget: here at REFRESH, ongoing support is always available so don't hesitate to reach out whenever needed!

Once your Onboarding Training is complete, we don’t just leave you to it. We come back each month to ensure that you have the help and support needed for success. As you become more comfortable with our services, in-person visits are reduced to quarterly visits. We also offer additional training opportunities for new managers or those wanting a refresher course; these are available at an additional cost but our annual refresher training remains free. With our continued support and guidance, we bring success within reach!

 5/5

"Great service. From the phone call to the work that is done everything is AMAZING. We use them all the time for tub glazing and it comes out great everytime. Stephanie is my favorite. She's so kind and she makes sure that you are taken care of. Definitely top notch customer service."

RESEARCH INFO

FRANCHISE INSIGHT

ADDITIONAL REVENUE STREAMS FOR EACH BRAND

ABOUT US

RESOURCES

THE REFRESH PROCESS FOR TRAINING NEW FRANCHISEES

WHAT IS THE TRAINING PROCESS?

TOP-NOTCH TRAINING WITH REFRESH

CONFIDENTIAL OPERATIONS MANUAL

MARKETING TRAINING & ASSISTANCE

REFRESH ONGOING SUPPORT FOR FRANCHISEES

TYPES OF ONBOARDING TRAINING PROGRAMS

FRANCHISE ESSENTIALS

PHASE ONE

PHASE TWO

"Great service. From the phone call to the work that is done everything is AMAZING. We use them all the time for tub glazing and it comes out great everytime. Stephanie is my favorite. She's so kind and she makes sure that you are taken care of. Definitely top notch customer service."

BRITTNY - CUSTOMER

LOOK AT US GO

WE LIKE TO TWEET

CONNECT WITH US

REFRESH FRANCHISING LLC® All Rights Reserved