The Refresh Operating System
The proprietary Refresh Operating System (ROS) brings new light to the dated process of managing field service-based businesses and how it interacts with the customers. We built this system from the ground up specifically to accommodate the unique challenges in the marketplace.
ROS Customer Benefits
- Customer Portal
- Lookup Invoices Easily
- Make Online Payments
- Automatic Payment Reminders
- Track Refresh Rewards Points
- Request New Service
- Check Service Status
- Check Warranty Information
How ROS Serves
- Tracks your Technician Certifications
- Manages & provides real-time data from the field
- Gives your team mobile access to training content
- Custom algorithms to optimize schedules
- Integrates with our call center
- Host our full operations manual
- Offers reports and insights into your business
- Allows for coordination between you and other Refresh franchise owners
- Helps distribute work orders to your team
- Syncs with your account software
