The Refresh journey began back in 2016 with the founding of Refresh Refinishing in Northeast Ohio. The systems and processes developed during the infancy of the company introduced many welcomed improvements to the service industry for the multi-family space. The needs of our clients were being met with new efficiency and at higher quality standards than what had been previously expected. The company rapidly began to grow and prosper. By 2019 Refresh had become a leader in the Ohio refinishing industry.
Due to requests from existing clients in late 2019, Refresh decided to tackle more of these challenges. The multi-family space needed a full make ready solution. One company that they could call to turn a unit quickly and affordably without absorbing all the Property Managers and Maintenance Supervisors time in the process. The leadership at Refresh had the experience in the areas necessary along with the resources to offer this solution. The process of expanding the service offerings now also includes Painting, Janitorial, and Carpet Cleaning aiding both commercial and residential clientele.
By the end of 2021 Refresh successfully expanded its offerings and established the processes to save homeowners, renters, and property managers time and a whole lot of headaches with these services. The only logical step at this point was to share the solution with the world. This is where Refresh Franchising was born. Throughout 2020 and 2021, we documented the processes, built systems, and designed the first franchise prototype of its kind. A franchise business model that is created to serve the single home up to multi-unit buildings. An opportunity developed for franchise owners to move from being employees to business owners while creating the atmosphere and culture small businesses are known for. Our customers get the best of both worlds, the centralized support they need combined with the love and attention they deserve.