Benefits of Franchising with Refresh

Refresh Franchising offers individual franchises for each of the four primary services that quickly and efficiently assist in turning apartment units for the next residents. Our revolutionary Make Ready Process streamlines apartment turnover and offers a great value to Property Managers. Currently, we provide franchises specializing in Refinishing Services, Painting Services, Janitorial Services, and Carpet Cleaning Services. The franchisees for each service are trained and certified in their area of expertise to ensure customers always receive the best workmanship and customer service.

Training

A solid organization is always evolving.

Support

Maintaining quality and consistency!

Marketing

Qualified Leads ready to serve!

Supply

Uniformity, Quality, and Reliability

Training

Refresh provides to each franchisee an individual and comprehensive two-phase three-week training program to make sure the unit is properly ready to operate.

The thorough training program will begin one to two months before the franchise is scheduled to open lasting approximately ten days. This takes place at our designated Training Center location where franchisees are instructed on vital areas of the services and business aspects including technical training, safety, equipment maintenance and repair, employee management, operations, administrative, technology, sales and marketing, and billing practices.

The second, on-site training stage, will last five days during the start of franchisee operations. Areas concentrated on for this portion of the training covers the franchise setup (pre-launch), technician and officer procedures, billing, bidding, and estimating, work performance, quality control, and sales training. We are there in person to support you and to ensure a smooth opening during this phase.

In addition, franchisees attend up to five days of refresher/update training each year.

A solid organization is always evolving.

Training that sets you and your team up for success! Refresh has years of experience training some of the best people in the business.

Support

For Refresh it is important to maintain quality and consistency throughout the franchise organization. To help achieve this we manage a support structure in the vital areas of the operation.

A member of the Refresh support team will visit and perform routine audits on a quarterly basis.

We also offer the following support services to further assist franchisees:

  • Operational Support
  • Marketing Support
  • Scheduling Support
  • Billing
  • Purchasing
  • Accounting/Audit/Legal
  • Overall Program Oversight

You run your very own Refresh business with the full support of a solid organization. Our support program serves to help each franchise grow and continually improve their business.

Relationship Managers

Relationship Managers (RM) are individuals that provide business development support to a territory consisting of typically four to six franchises. A major task of the RM assistance is the prospecting of multi-unit family owners and management companies within your territory primarily through the gathering of accurate and detailed digital information. Leads will be qualified when ready to sell and then will be turned over to you in your specific territory for the closing of appointments.

Support where and when you need it. From technical questions to business development, Refresh has your back.

Supplier Programs

Refresh franchisees are required to use specific products and suppliers to assure uniformity, quality, and reliability throughout our network, which includes our proprietary products. This benefits everyone, promoting consistency and economies of scale helping to generate cost savings. Each franchisee has leveraged purchasing power.

We reserve the right to be the designated supplier of our proprietary products and an approved supplier of non-proprietary products. We will provide quality standards and specifications to franchisees in the Operations Manual regarding the purchase of the non-proprietary products and services.

Every franchise is asked to abide by these guidelines to protect the value of our trademarks and ensure the quality of our services.

Collective negotiations that save you on costs without sacrificing on the best products available. We negotiate deals for the entire network.

ROS – Refresh Operating System

Our proprietary ROS system brings new light to the dated process of managing field service based businesses and how they interact with their customers. We built this system from the ground up specifically to accommodate the unique challenges in the apartment make ready industry.

COMING IN JUNE 2021

ROS Customer Benefits

  • Customer Portal
  • Lookup Invoices Easily
  • Make Online Payments via Credit Card or ACH
  • Automatic Payment Reminders
  • Track Refresh Rewards Points
  • Request New Service
  • Check Service Status
  • Check Warranty Information

How ROS Helps Us Serve You

  • Tracks our Technician Certifications
  • Manages & provides realtime data from the field
  • Gives our team mobile access to training content
  • Custom algorithms to optimize schedules
  • Integrates with our call center
  • And much much more

Custom built to better meet the needs of our franchisees. ROS allows our franchisees to work as a team serving the same cliental for each one of our service offerings while protecting territory areas.

Protected Territories

All of our franchisees enjoy a protected territory for their service offerings. This means you own the exclusive rights to offer those services within your purchased territory and that other Refresh franchises, with the same offerings, can not cross into your territory. This also means you get to take full advantage of servicing any clients that Refresh Franchising brings on board through our regional and national agreement programs in your territory! We feel this is a much more advantageous territory division model for franchisees than the unprotected or “areas of primary responsibility” other franchises offer.

In addition Refresh franchisees enjoy the ability to service surrounding areas that have not yet been sold. Leads in these areas are offered based on the proximity of the nearest franchisee to the client. Please note, if you are servicing clients in an unsold territory and that territory is then sold, the ownership of that client will transfer to the new franchise owner. If you begin to getting a large number of jobs in unsold territory, we encourage you to purchase that territory at a discounted rate.

Refresh Franchising uses a combination of third party data as well as market research to outline the appropriate territory size for each region.

Your area, your customers. You own the exclusive rights to offer services within your territory.

What’s Next?

Now that you know about the Refresh services and franchise opportunities, we hope that you find our concept, process, and overall system captivating.

If you would like to be part of a vibrant, exciting, and rewarding business in a growing industry click “Start The Process” below to learn more about owning a Refresh Franchise location.

We look forward to speaking with you!